Returning an Item
We want you to be completely satisfied with your purchase. If you find that you need to return an item, please review the complete details of our return policy below to determine if any special return conditions apply.
Items may be returned within 30 days of the ship date for a refund or exchange
Defective, Damaged or Misshipped Items
You will receive a refund for the item(s) and shipping and handling costs for defective, damaged or misshipped items. For all other items, shipping and handling costs cannot be refunded. (Note: Return shipping cost refunds are calculated using the lowest cost shipping method. Items returned via expedited shipping methods will only be refunded an amount equal to the lowest cost shipping method).
Change of mind
If you have changed your mind and would like to request a return for your NEW product item *Please contact firstname.lastname@example.org for a rma# and return instructions. Merchandise must be in new condition with its original packing and accessories intact or it may be subject to a restocking fee. A refund will be issued for the price of the item upon its check in and processing. Shipping and Handling fees are not refundable.
Returned merchandise must be in new condition with its original packing (Do Not open the box).
All returns and refund will take up to 3-5 business days to process